Privacy Policy
Effective Date: August 15, 2026
This Privacy Policy describes how Core Directive LLC, a Florida limited liability company ("Core Directive," "we," "us," or "our"), collects, uses, stores, and discloses personal information when you visit our website at coredirective.net (the "Site"), create an account, contact us, or purchase or use our services (collectively, the "Services").
By using the Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site and Services.
01. Information We Collect
We may collect the following categories of personal information:
Information you provide directly:
- Name and contact information (email address, phone number)
- Business name and website URL
- Messages and communications you send through our contact form or support system
- Account credentials (email and password, if you register via email)
- Payment information (processed by Stripe; we do not store full card numbers)
- Any additional information you voluntarily provide in support tickets or correspondence
Information collected automatically:
- IP address and approximate geographic location
- Browser type, operating system, and device type
- Pages visited, time spent on pages, and navigation paths
- Referring URLs
- Cookie and session identifiers
Information from third-party services:
- Identity information from Google when you sign in with Google (name, email address, profile photo)
- Billing and subscription status from Stripe
02. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Services
- Create and manage your account
- Process payments and manage billing and subscriptions
- Respond to your inquiries, support requests, and messages
- Send transactional emails related to your account or Services (e.g., invoices, project updates)
- Send service announcements and important policy notices
- Detect, prevent, and address fraud, security incidents, or technical issues
- Comply with applicable legal obligations
- Analyze usage patterns to improve the Site and Services
We do not sell your personal information to third parties. We do not use your personal information to serve you behavioral advertising on third-party platforms.
03. Legal Basis for Processing (Where Applicable)
Where required by applicable law, we rely on the following legal bases to process your personal information:
- Contract performance: to provide the Services you have requested or purchased
- Legitimate interests: to operate and improve our business, prevent fraud, and communicate with you
- Legal obligation: to comply with applicable laws and regulations
- Consent: where you have specifically opted in to a particular use
04. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how the Site is used. Specifically:
- Session cookies: required to keep you logged in during a visit
- Authentication cookies: set by Clerk to manage your account session
- Preference cookies: to remember display or language preferences
- Analytics: we may use aggregated analytics tools to understand Site traffic and behavior
Most browsers allow you to control or disable cookies in their settings. Disabling essential cookies may prevent you from using certain features of the Site, such as logging in.
05. How We Share Your Information
We share personal information only in the limited circumstances described below. We do not sell your personal information.
Service providers: We share information with trusted third-party vendors who help us operate the Services, including:
- Clerk: user authentication and identity management
- Stripe: payment processing and subscription billing
- Hosting and infrastructure providers: servers and content delivery
- Email service providers: transactional and notification emails
These service providers are authorized to use your information only as necessary to provide services to us and are bound by appropriate data protection obligations.
Legal requirements: We may disclose your information if we believe disclosure is required by applicable law, regulation, legal process, or governmental request.
Business transfers: If Core Directive LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Site of any such change in ownership or uses of your information.
With your consent: We may share your information for other purposes with your explicit consent.
06. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Account information is retained while your account is active and for a reasonable period thereafter to comply with legal obligations
- Payment records are retained as required by applicable tax and accounting laws
- Support ticket history is retained for the duration of your relationship with Core Directive and for a period after termination to resolve any disputes
- Contact form submissions are retained for a period sufficient to respond to your inquiry and for our business records
When information is no longer needed, we take reasonable steps to delete or anonymize it.
07. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted communications (HTTPS), access controls, and use of reputable third-party services with strong security practices. However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security of your information.
08. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights with respect to your personal information:
- Access: request a copy of the personal information we hold about you
- Correction: request that we correct inaccurate or incomplete information
- Deletion: request that we delete your personal information, subject to certain exceptions
- Portability: request that we provide your data in a machine-readable format
- Objection or restriction: object to or request restriction of certain processing activities
- Withdrawal of consent: where processing is based on consent, withdraw that consent at any time
To exercise these rights, please contact us at elijah@coredirective.net. We will respond within a reasonable time and in accordance with applicable law. We may need to verify your identity before fulfilling your request.
You may also update or delete your account information at any time by visiting your account settings.
09. Children's Privacy
The Site and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete it promptly. If you believe a child under 13 has provided us personal information, please contact us at elijah@coredirective.net.
10. Third-Party Links
The Site may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, notify you by email or by a prominent notice on the Site. Your continued use of the Site or Services after any update constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Core Directive LLC
elijah@coredirective.net